Application Portfolio Assessment: Ask Your Users How They Really Feel 

Wednesday, December 11, at 1:00 PM ET | 10:00 AM PT

Webinar Summary

Assessing the health of your application portfolio has never been more important, with 82% of organizations scoring only "Average" on app satisfaction, according to Info-Tech’s CIO Business Vision survey. Taking a clear-eyed look at that portfolio and where adjustments are needed will pay off with more productive people, enhanced trust, and greater user satisfaction. 

Join this dynamic webinar as we discuss how Info-Tech’s Application Portfolio Assessment (APA) diagnostic can help you find actionable insights into portfolio performance, including: 

  • ​The four big questions to ask your users about their application experience.
  • ​Drawing a line from insights to actionable results to improved user satisfaction.
  • Data-driven insights into application portfolio health – and how these can guide your decisions to retire, upgrade, retrain on, or maintain applications.

Webinar Speakers

 

 

Ari Glaizel

Practice Lead

 

Throughout his career, Ari has followed three key principles:


1. Product-first mindset to everything he does.

2. Strong customer focus on value realization.

3. Belief that heroes don’t scale. Strong product practices require a strong team!

 

  • Ari exemplified these principles leading product teams for software and SaaS organizations, where he established repeatable, robust product practices that enabled continued growth and high customer satisfaction. As a Practice Lead in Info-Tech Research Group’s Applications Delivery and Management practice, Ari and his team provide class-leading research and publications across all aspects of application delivery. 

  • Ari has a bachelor's degree in mathematics from the University of Waterloo and has never lost the passion for education and mentoring. Ari was previously an instructor at BrainStation for Product Management, inspiring participants to take their first steps in their product management career.

 

 

Hans Eckman

Principal Research Director, Applications – Agile Development & Management

 

  • Hans Eckman is a business transformation leader helping organizations connect business strategy and innovation to operational excellence. He supports Info-Tech members in SDLC optimization, Agile and DevOps implementation, CoE/CoP creation, innovation program development, application delivery, and leadership development. Hans is based out of Atlanta, Georgia.
  • Hans served as Group Vice President at SunTrust Bank where he helped develop programs and products that drove innovation, process improvement, and quality team engagement across the enterprise. Hans helped SunTrust establish three different Centers of Excellence, built a Security Services delivery team, created a RSA Archer GRC SaaS team, grew the IT intern program, and helped modernize their online banking platform and interface.
  • At Blueprint Software Solutions, Hans helped productize their professional services offerings, created a Blueprint Practice (SaaS) operational playbook for clients, and worked with clients to implement Centers of Excellence and Communities of Practice.
  • Prior to that, he spent most of his career working for business and technology consulting companies serving a wide diversity of clients and industries. Hans is a keynote speaker and shares his life simplification tips at conferences in the United States and Canada.

 

Register for Our Webinar

About Us

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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