Sharon is a Research & Advisory Director in the Healthcare Practice at Info-Tech Research Group. Sharon brings 10+ years of healthcare operations and management experience and demonstrated expertise in EMR and virtual care implementations, RFP and vendor management, physician practice optimization, patient experience, clinical services planning, revenue cycle management, employee engagement, resulting in outcome improvements for the overall patient continuum of care.

Prior to joining Info-Tech Research Group, Sharon worked as a Senior Consultant at Deloitte Canada’s Digital Care Practice and Mercer Canada’s Digital Health Practice, specializing in healthcare benefits B2C product development (Mercer 365), clinical transformation, healthcare operations management, service model delivery assessments, clinical services strategic planning and electronic medical record implementations.

Sharon brings 8+ years of hospital department administration and operations management experience working at large academic health centers such as MedStar Washington Hospital Center and the Cleveland Clinic in the US. She has experience managing multiple clinical service lines including women and infant’s services, neurosciences (neurology/stroke, neurosurgery, neuro-diagnostics), gastroenterology and bariatric surgery.

Sharon holds a Master of Science in Health Administration (MHA) degree from the University of Maryland, College Park School of Public Health and an Honors Bachelor of Arts degree in Health Administration and Policy with a minor in Sociology, from the University of Maryland Baltimore County.

Clayton Gillett is a Managing Partner for Info-Tech, providing technology management advisory services to healthcare clients. Clayton joined Info-Tech with more than 28 years of experience in healthcare information technology.  He has held senior IT leadership roles at Group Health Cooperative of Puget Sound and OCHIN as well as advisory or consulting roles at ECG Management Consultants and Gartner.

Over the years Clayton has focused on organizational transformation driven with technology. He has been involved in planning and executing on business process reengineering, organizational governance, technology forecasting and digital process transformation. With a proven track record of successful organizational change, he has planned and implemented fully digital processes to replace paper-based systems, optimized first generation system offerings, and innovated completely custom systems for the unique needs of individual organizations. Clayton’s interests and skills lie not only in technology, but also in the strategic planning and placement of resources to ensure achievement of the organizations mission critical goals.

Clayton holds a Masters of Health Administration and an MBA from the Foster School of Business at the University of Washington, as well as a Bachelor of Science in Biology from the University of Utah.

Clayton lives in Seattle, Washington, with his wife Mel, who is one of the owners of Emerald City Dance Complex, and his two daughters who have a passion for dance. As a result, he spends most of his free time these days at dance competitions.  Clayton and Mel also have two grown sons.