Wednesday, December 4, at 1:00 PM ET | 10:00 AM PT
Gen AI is an inflection point that has steepened the curve of Exponential IT – what we call today’s unprecedented revolution in IT capabilities – and accelerated the growth of other technologies. IT leaders know it: 57% say AI is likely to disrupt their business in the next 12 months, and 35% say they expect the same from other emerging technologies, according to Info-Tech’s Future of IT Survey 2025.
As exponential technologies have skyrocketed, so has their potential value – and organizations’ expectations for them. CIOs must lead the transformation required to spur innovation and adapt these burgeoning technologies to their organization’s benefit.
Vice President, Research & Advisory
Aaron Shum is a Vice President in the Research & Advisory division at Info-Tech Research Group. With 25+ years of experience across IT, InfoSec, and Data Privacy, he currently leads the development efforts and advisory delivery of Info-Tech’s IT research, with specific focus on key areas such as Exponential IT, security & data privacy, infrastructure & operations, and IT workforce development programs.
Aaron holds a Bachelor's degree in Computer Science from the University of Toronto, and is an ISO27001 Lead Implementer and MCP, in addition to being a CIPP/E, CIPT and CIPM.
Research Director
Natalie is a Research Director in the Infrastructure & Operations practice at Info-Tech Research Group. Her area of focus is in IT service management, covering software and hardware asset management, enterprise service management, tool implementation, and building and improving service desk processes.
Prior to joining Info-Tech, Natalie worked as a Research and Teaching Assistant at the University of Waterloo, then as a Research Consultant on several projects, building reports to analyze the impact of global health policies.
Natalie holds a PhD and a Master of Applied Science (MASc) degree in Health Psychology from the University of Waterloo, as well as an honours Bachelor degree (BA) from the University of Western Ontario.
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.