Bending the Exponential IT Curve: Exciting Advancements in IT Process Improvement

Wednesday, December 4, at 1:00 PM ET | 10:00 AM PT

Webinar Summary

Gen AI is an inflection point that has steepened the curve of Exponential IT – what we call today’s unprecedented revolution in IT capabilities – and accelerated the growth of other technologies. IT leaders know it: 57% say AI is likely to disrupt their business in the next 12 months, and 35% say they expect the same from other emerging technologies, according to Info-Tech’s Future of IT Survey 2025.  

As exponential technologies have skyrocketed, so has their potential value – and organizations’ expectations for them. CIOs must lead the transformation required to spur innovation and adapt these burgeoning technologies to their organization’s benefit. 

Join this dynamic webinar for insights and guidance on how best to make this world of Exponential IT work for your organization, including: 

  • The inevitability and necessity of exponential transformation, whether it’s to improve customer value, extract better market insights, increase revenue, or keep up with competition.
  • The rise of purpose-built solutions powered by Gen AI across industries and their value for organizations.
  • Insights on how best to focus your organization’s efforts to adopt an Exponential IT mindset.

 

 

Aaron Shum

Vice President, Research & Advisory

  • Aaron Shum is a Vice President in the Research & Advisory division at Info-Tech Research Group. With 25+ years of experience across IT, InfoSec, and Data Privacy, he currently leads the development efforts and advisory delivery of Info-Tech’s IT research, with specific focus on key areas such as Exponential IT, security & data privacy, infrastructure & operations, and IT workforce development programs. 

  • Prior to joining Info-Tech, Aaron led the GDPR compliance efforts of a large multinational enterprise with over 80 locations spanning across 24 countries. Holding the credentials of Certified Information Privacy Professional for Europe (CIPP/E), Certified Information Privacy Technologist (CIPT), and Certified Information Privacy Manager (CIPM), Aaron's practical experience includes interpreting and applying GDPR across business functions including as HR, IT, marketing, sales, etc. He led the development of Info-Tech’s data privacy compliance framework.
  • Aaron holds a Bachelor's degree in Computer Science from the University of Toronto, and is an ISO27001 Lead Implementer and MCP, in addition to being a CIPP/E, CIPT and CIPM.

 

 

Natalie Sansone

Research Director

  • Natalie is a Research Director in the Infrastructure & Operations practice at Info-Tech Research Group. Her area of focus is in IT service management, covering software and hardware asset management, enterprise service management, tool implementation, and building and improving service desk processes. 

  • Prior to joining Info-Tech, Natalie worked as a Research and Teaching Assistant at the University of Waterloo, then as a Research Consultant on several projects, building reports to analyze the impact of global health policies. 

  • Natalie holds a PhD and a Master of Applied Science (MASc) degree in Health Psychology from the University of Waterloo, as well as an honours Bachelor degree (BA) from the University of Western Ontario.

 

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About Us

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.