Prepare for Microsoft 365 Copilot

Wednesday, May 15, at 1:00 PM ET | 10:00 AM PT

Webinar Summary

Business leaders are concerned about data access rights and whether their company data will be exposed externally. As Copilot automatically adheres to organization's stringent security, compliance, and privacy protocols, it will ensure that there will be no data breach, if it is provided with the effective privacy policy. Besides privacy concerns, business leaders want to make sure that Copilot will be the right technology for them given their infrastructure landscape, making use case identification very critical.

Leverage the power of Microsoft 365 Copilot by strategically defining goals, identifying user groups, implementing robust data protection plans, and monitoring deployment progress through user feedback.

Join us for our webinar where we will discuss how to:

  • Understand Copilot capabilities, core components and working model.
  • Identify Copilot use cases and review real-world examples for each use case.
  • Review best practices to utilize Copilot’s capabilities.
  • Extend Copilot’s capabilities to other platforms.

Webinar Speakers


Mahmoud Ramin, PhD

Senior Research Analyst

  • Mahmoud is a senior research analyst for Info-Tech Research Group’s Infrastructure & Operations practice team. He has over 10 years of research experience in different fields, and specializes in writing engaging research applicable to real-world IT.

  • Mahmoud’s current research focuses on service desk, professional services automation, and IT service management. His research tackles client issues related to these topics.

  • Mahmoud holds a PhD in Neuroscience from McGill University. He is also a previous Medical Innovation Fellow at Earl Bakken Medical Devices Center of the University of Minnesota and Western University. He has published multiple research articles in peer-reviewed journals.


John Donovan

Principal Research Directo

  • John is a Principal Research Director in the I&O practice. John brings almost 20 years of I&O management experience, including over 12 years at General Electric where he was most recently Director, Digital Operations-IT. John is an experienced Operations Leader with a demonstrated successful history of project management in the electrical and electronic manufacturing industry, O&G, healthcare, finance, and utilities. Coming from GE, John has extensive experience in quality management and Six Sigma. He also has experience with strategic sourcing, cloud computing, integration, and change management. John has delivered over 100 successful projects in large-scale enterprise operations and has experience with acquisitions and divestiture as an infrastructure & operations leader.

  • John holds a B.A.Sc. in Information Technology from Southern Alberta Institute of Technology and a Six Sigma Green Belt.

Register for Our Webinar

About Us

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.