In 2024, generative AI will continue to dominate the conversation. As organisations seek to capitalise on the opportunities and mitigate the risks ushered in by this disruptive technology, CIOs and IT leaders will need to prioritise their initiatives and align their capabilities accordingly.
This year’s CIO Priorities report highlights five key initiatives that will help IT deliver the greatest value in the year ahead.
Join our webinar where we will discuss how to harness AI to launch exponential IT value creation:
Augment the Business With Gen AI – Determine where to add generative AI capabilities to business processes, and build or buy accordingly.
Right-Size AI Governance – Design AI governance that won’t hinder innovation and integrates into existing risk management structures.
Update Vendor Risk Assessments – Create or revisit vendor risk assessment programs to account for new AI risks.
Exponentially Increase Innovation – Widen the idea-to-pilot pipeline to explore more AI use cases and ramp up the innovation process.
Exponentially Improve Customer Experience – Speed up time to value and keep customers satisfied as CX takes center stage.
Principal Research Director
As a research director in the CIO practice, Brian focuses on emerging trends, executive leadership strategy, and digital strategy. After more than a decade as a technology and science journalist, Brian has his fingers on the pulse of leading-edge trends and organisational best practices toward innovation.
Prior to joining Info-Tech Research Group, Brian was the editorial director at IT World Canada, responsible for the B2B media publisher’s editorial strategy and execution across all of its publications. A leading digital thinker at the firm, Brian led IT World Canada to become the most award-winning publisher in the B2B category at the Canadian Online Publishing Awards. In addition to delivering insightful reporting across three industry-leading websites, Brian also developed, launched, and grew the firm’s YouTube channel and podcasting capabilities.
Brian started his career with Discovery Channel Interactive, where he helped pioneer Canada’s first broadband video player for the web. He developed a unique web-based live events series, offering video coverage of landmark science experiences including a space shuttle launch, a dinosaur bones dig in Alberta’s badlands, a concrete canoe race competition hosted by Survivorman, and FIRST’s educational robot battles.
Brian holds a Bachelor of Journalism from Carleton University. He is regularly featured as a technology expert by broadcast media including CTV, CBC, and Global affiliates.
Eduardo is a dynamic and solution-oriented leader with extensive IT and digital transformation experience within the Advertising, Media, FMCG, Consulting, and Professional Services sectors in global roles with teams across Australia and New Zealand, Americas, EMEA, and APAC. Additionally, he has 14 years of experience as CIO of multinational companies.
Passionate about collaborating with technology and business leaders to help them achieve their goals, Eduardo creates strong IT teams and develops leaders with potential.
Eduardo has broad business sector experience, including global functions and experience in various geographies (Americas/EMEA/APAC), large multinational corporations, matrix structures, shared services, listed companies, and large-scale vendor engagements.
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Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organisations.