Webinar - Get the Most Out of Your ERP: Practice Continuous Optimisation (APAC)

Wednesday, October 27 at 11:00AM AEDT | 1:00PM NZDT

Webinar Summary

ERP systems are expensive, their benefits are difficult to quantify, and they often suffer from poor user satisfaction. Post-implementation, technology evolves, organisational goals change, and the health of the system is not monitored. This is complicated in today’s digital landscape with multiple integration points, siloed data, and competing priorities. 

Too often organisations jump into selecting replacement systems without understanding the health of their systems. We can do better than this.

IT leaders need to take a proactive approach to continually monitor and optimise their enterprise applications. Strategically re-align business goals, identify business application capabilities, complete a process assessment, evaluate user adoption, and create an optimisation plan that will drive a cohesive technology strategy that delivers results.

During this webinar, we will explore:

  • The need to bring strategic focus to your processes, integrations, data, vendor relations, and user satisfaction.
  • How to build your ERP strategy model.
  • How to scope your current processes and application satisfaction.
  • How to identify key optimisation areas.

Webinar Speakers



Robert Fayle

Research Director, Enterprise Applications, Info-Tech Research Group

  • Robert has more than 20 years of experience developing ERP applications in the wholesale/retail space as well as for the printing industry. He has also worked in the Education and Healthcare markets.
  • Prior to joining Info-Tech, Robert was a leader of software development teams building and implementing ERP solutions in multiple verticals. 


Chad Shortridge

Senior Research Director, Enterprise Applications, Info-Tech Research Group

  • Chad has over 30 years of experience implementing and managing ERP applications in the High-Tech, Healthcare, Online Shopping, Gaming, and Higher Education industries.
  • Prior to joining Info-Tech, Chad was a leader of CRM consultants implementing Salesforce in Higher Education.


Lisa Highfield

Research Director, Enterprise Applications, Info-Tech Research Group

  • Lisa has over 20 years of experience helping organisations realise operational excellence through the exploration and implementation of advanced technologies.
  • Prior to joining Info-Tech, Lisa held roles in direct IT support and consulting, migrating over the last eight years to operations management supporting information technology, human resources, and finance portfolios.

Register for Our Webinar

About Us

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.