Annual Data-Driven IT Workforce Planning: A Critical CIO Exercise

Wednesday, November 29, at 1:00 PM ET | 10:00 AM PT

Webinar Summary


IT continues to struggle to hire the right talent. As inflation drives operating and labor costs up, IT leaders must become more strategic with workforce planning. However, the typical approach of backfilling vacant roles is not sufficient at the current rate of business change and technological evolution and in a difficult talent marketplace. With the division of IT leaders’ time among competing priorities, the skill of workforce planning rarely gets priority in training or in time. Without this, IT is stuck in reactive mode – struggling to fill positions and failing to take advantage of data on workforce efficiency. Join us to learn how to optimize and simplify workforce planning for IT and ensure your organization is fully equipped to deliver on its strategic mission.

Join us for our webinar and uncover how to:

  • Consolidate and organize your workforce data – from business demand to current workforce efficiency.
  • Simplify complex data collection and direct your focus to making decisions where you can bring the most value.
  • Explore multiple scenarios for skill sourcing and choose the optimal route.

Webinar Speaker


Jane Kouptsova

Research Director

  • Jane is a Research Director in the People & Leadership practice at Info-Tech Research Group. Her areas of expertise include employee engagement, team effectiveness, hiring & retention strategies, management & leadership development, and remote work best practices.

  • Jane comes to Info-Tech from a background in academic research, focusing on brain-behavior interactions. Her interests center on using evidence-based practices to improve employee effectiveness, productivity, and wellbeing. She has worked with IT departments across a breadth of organizational structures, spanning both private and public sectors. Jane is an experienced public speaker and has presented to audiences ranging in size from in-depth discussion groups of a few attendees up to audiences of several hundred.

  • Jane holds an Honours Bachelor of Science in Psychology from the University of Toronto and a Master of Science in Neuroscience from Western University.


Heather Leier-Murray

Research Director

  • Heather is a Research Director in the People & Leadership practice at Info-Tech Research Group. She has a breadth of knowledge in HR topics including talent acquisition, employee relations, performance management, employee experience, leadership coaching and development, and engagement and culture.

  • Heather has worked in the public and private sectors as an HR Generalist for over 15 years. Specific industries of experience include financial services, higher education, manufacturing, professional services, and hospitality and tourism. Heather’s experience includes building and leading strategic HR teams and advising leaders on HR best practices.

  • Heather holds a Bachelor of Management in Human Resources and Labour Relations and is an MBA Candidate at the University of Fredericton. She is also a Certified Employee Benefits Specialist (CEBS) under the International Foundation of Employee Benefit Plans (IFEBP).

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About Us

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.