Business Vision Diagnostic –
Annual IT Improvement Program

Wednesday, October 11, at 1:00 PM ET | 10:00 AM PT

Webinar Summary


Business satisfaction in today’s scenario is too important to be managed on an ad hoc basis by IT. A structured approach to first measuring business satisfaction and then converting it to an IT services improvement program is needed to elevate IT’s role from an order taker to a trusted business partner. Info-Tech's CIO Business Vision program is a low-effort, high-impact program that will give you detailed report cards on the organization's satisfaction with IT’s core services. You can use these insights to understand your key business stakeholders, find out what is important to them, and improve your interactions and related IT services through Info-Tech’s tried and tested approach for creating an annual IT Improvement program. 

Join our speakers for this webinar where they will discuss how to:

  • Better understand current performance and business needs.
  • Communicate and take action.
  • Ask the right questions.

Webinar Speakers


Anubhav Sharma

Research Director

  • Anubhav is a digital strategy and execution professional with extensive experience in leading large-scale transformation mandates for organizations both in North America and globally, including defining digital strategies for leading banks and spearheading a large-scale transformation project for a global logistics pioneer across ten countries. Prior to joining Info-Tech Research Group, he held several industry and consulting positions in Fortune 500 companies driving their business and technology strategies. In 2023, he was recognized as a "Top 50 Digital Innovator in Banking" by industry peers. Anubhav holds an MBA in strategy from HEC Paris, a master's in finance from IIT-Delhi, and a bachelor's degree in engineering.


Mike Tweedie

Practice Lead

  • Michael Tweedie is the Practice Lead, CIO – IT Strategy at Info-Tech Research Group, specializing in creating and delivering client-driven, project-based, practical research and advisory. He brings more than 25 years of experience in technology and IT services as well as success in large enterprise digital transformations.

  • Prior to joining Info-Tech, Mike was responsible for technology at ADP Canada. In that role, Mike led several large transformation projects that covered core infrastructure, applications, and services and worked closely with and aligned vendors and partners. The results were seamless and transparent migrations to current services, like public cloud, and a completely revamped end-user landscape that allowed for and supported a fully remote workforce.

  • Prior to ADP, Mike was the North American Head of Engineering and Service Offerings for a large French IT services firm, with a focus on cloud adoption and complex ERP deployment and management, and managed large, diverse global teams and had responsibilities for end-to-end P&L management.

  • Mike holds a bachelor’s degree in Architecture from Ryerson University.


Register for Our Webinar

About Us

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.