Many universities, colleges, and schools find themselves with IT service duplications, which result in increased costs and inefficiencies. IT unification may offer a solution.
Unification of IT requires consistency across the institution around which services are appropriately centralized and which services should remain local. This has implications for governance, organization structure, policy, and culture. These decisions are never easy, and the secret is in the socialization process.
Overcoming obstacles to a unified model
Transitioning to IT unification is challenging for individual institutions for numerous reasons:
Individual departments may fear that by unifying IT services they will lose access and control of the services they need.
They are also concerned that unifying services will result in the loss of in-house or bespoke functionality.
Improper planning for IT unification can result in an increased workload.
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Understand the benefits and barriers to an IT unification model.
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Mark Maby is a member of the Industry practice at Info-Tech Research Group. As a Research Director, Mark has had the opportunity to conduct targeted research and to work directly with clients on premises.
Mark’s research has focused on technology trends, IT governance, and the selection of new systems in the education space. In his onsite client engagements, Mark has worked on the development of strategies at the level of both IT and enterprise architecture.
Prior to entering IT, Mark had a long career in academics and education, with a BA from the University of Toronto, an MA in Education from McGill, and a PhD in Applied Linguistics from Cardiff University.
Managing Partner for Education
Mark Roman is the Managing Partner for Education and works with members throughout the higher education and K-12 sectors around the world. As a global Managing Partner, he is responsible for the delivery of Info-Tech services to members and the alignment of research with the education sector's needs. Prior to joining Info-Tech, Mark was an accomplished higher education Chief Information Officer with extensive experience leading large-scale information systems departments and has a consistent record of implementing significant and innovative digital transformations. He is an inspiring leader who has transformed information systems departments to deliver leading edge solutions, and to elevate the value of IT for the entire organization. Mark has served on several boards in the education sector and has also run a successful IT strategy consulting firm specializing in education clients.
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