Overcoming the Barriers to Enabling Exclusive Premium Experiences

Info-Tech Research Group & ALSD 2023 Survey Results
Changing the Game in Sports Entertainment 

Wednesday, October 4, at 4:00 PM ET | 1:00 PM PT

Webinar summary

How do we redefine the fan experience?

Meeting the needs and expectations of today’s sports fans requires revolutionized immersive experiences to drive engagement and revenue.

Technology is the star player in this game, as organizations look to overcome the barriers that remain in delivering premium experiences.

Identifying industry priorities 

In collaboration with the Association of Luxury Suite Directors (ALSD), Info-Tech Research Group conducted a survey recently to better understand the key priorities of industry leaders. The ALSD is an association of sports and entertainment professionals from all levels of the venue marketplace, from premium seating to ticket sales, technology solutions, and facility operators. The association is made up of decision makers, sales leaders, service professionals, foodservice providers, architects, and builders of memorable experiences.

Join this webinar to:

  • Learn more about the results and insights revealed by our survey.
  • Use the results to see how you compare against industry averages in terms of digital fan engagement, investments, and revenue.
  • Explore barriers and opportunities to improve fan engagement and revenue through technology.

Webinar speaker


Elizabeth Silva

Research Analyst

  • Elizabeth Silva is a research specialist in the Industry practice at Info-Tech Research Group. Elizabeth focuses on sports entertainment organizations and how they can deliver strategic initiatives through digital transformation and create high-value fan experiences through technology.

  • Elizabeth has worked with organizations in a variety of industries, including hospitality, tourism, and sports entertainment, to help address organizational needs and challenges.

  • Prior to Info-Tech, Elizabeth’s journey included an Honours Bachelor of Commerce in Hospitality and Tourism Management and a Diploma in Hospitality Management from Humber Institute of Technology & Advanced Learning. Elizabeth also has a certificate from New York University in Global Sports Management.

Register for Our Webinar

About Us

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.