Wednesday, October 18, at 1:00 PM ET | 10:00 AM PT
Your security analysts are drowning in alerts, making it difficult to detect incidents quickly. They are struggling to combine all the information they’re getting from a plethora of siloed technology tools, increasing the time it takes to investigate and respond to these incidents. Their days are filled with manual processes and menial tasks, and they’re burning out as a result. Automation is supposed to be the cure for all of this, but attempts to kick-start automation resistance fall flat because you don’t know where to start, what tools you need, and how to overcome organizational resistance.
Principal Research Director
Fred Chagnon is a Principal Research Director for Info-Tech Research Group. His background is largely rooted in IT infrastructure and operations, coming from a fifteen-year career in data center networks and server infrastructure.
In his time with Info-Tech Research Group, the focus of Fred's research and advisory work has been around core infrastructure topics such as enterprise storage and networking and their shift to the software-defined solutions. He has also worked with countless organizations on developing their strategy for adopting Office 365 and preparing to move other workloads to the cloud. More recently Fred's focus has shifted to building research products and conducting advisory engagements for IT service providers, managed service providers, and consulting practices.
Fred holds multiple computer science certificates from Ryerson University and is currently pursuing a business degree from Athabasca University. He has also been previously certified in various technical disciplines by Cisco, Oracle, and the SANS Institute.
Research Director
Michel Hébert is a Research Director with the Security & Privacy practice at Info-Tech Research Group. A skilled facilitator, researcher, and advisor, Michel helps clients improve capabilities and mitigate risks.
Michel has worked with hundreds of clients in a variety of public and private sectors, including government, higher education, and healthcare. His practice is focused on the design, implementation, and improvement of service management processes and technologies. In his current role, Michel helps clients assess the maturity of their information security practice, devise information security strategies and budgets, bolster security policies, and improve security operations. Most recently, Michel has taken a special interest in how to improve an organization’s resilience to ransomware attacks.
Before joining Info-Tech, Michel was faculty at Western University and Huron University College and served as a Commissioned Officer with the Royal Canadian Air Force.
Michel holds a Ph.D. in Philosophy from Western University.
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
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